Last updated: 10-28-2025
Who we are
Our website address is: https://westiewearpack.com
Overview
WestieWear™ (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit WestieWearPack.com, make a purchase, or interact with us through our website, social media, or online forms.
By using our website or submitting information, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information to process orders, improve our site, and create a better experience for our customers.
We may collect:
- Contact details such as your name, email address, and shipping address.
- Purchase information including items ordered, payment details (processed securely by Stripe), and order history.
- Photos and submissions you voluntarily share (for example, pictures of your dog wearing WestieWear™).
- Technical information such as cookies, analytics data, IP address, and browsing behavior on our site.
How We Collect Information
We collect data in several ways:
- When you place an order through WooCommerce or Fillout.com forms (custom orders).
- When you make a payment via Stripe (we never see or store your full payment card information).
- When you sign up, contact us, or join our Pack through forms integrated with Airtable or HubSpot.
- Automatically through cookies and tracking technologies from Google Analytics and Meta Ads.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Communicate with you about orders, updates, and support.
- Improve our website, product offerings, and marketing.
- Share user-submitted photos of dogs wearing WestieWear™ (with your permission).
- Send occasional promotional emails or updates (you can unsubscribe anytime).
Sharing Your Information
We share data only with trusted third-party services that help us run WestieWear™. These include:
- Stripe (payment processing)
- WooCommerce (e-commerce platform)
- Fillout.com and Airtable (custom order and CRM management)
- HubSpot (email communications and website analytics)
- Google Analytics and Meta Ads (website performance and advertising)
These providers only use your data as necessary to perform their services and are contractually obligated to protect your information.
We do not sell or rent your personal information to any third party.
Cookies and Analytics
Our site uses cookies and similar technologies to:
- Keep your shopping cart active
- Analyze website traffic and performance
- Show you relevant ads through Google and Meta
You can adjust your browser settings to refuse cookies, though some site features may not function properly without them.
Data Retention
We retain your order and contact information for as long as necessary to fulfill orders, comply with legal obligations, and maintain business records. You can request deletion of your data by contacting us directly at kimberly@westiewearpack.com
Your Rights
You have the right to:
- Request access to or deletion of your personal information
- Opt out of marketing emails
- Withdraw consent for photo use or social media sharing at any time
Security
We use SSL encryption and reputable third-party processors to help protect your personal data. While no online system is 100% secure, we take all reasonable steps to safeguard your information.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect operational or legal changes. The latest version will always be posted on this page with a revised date.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images through forms such as order forms or campaign forms, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
WestieWear™
Email: privacy@westiewearpack.com
Website: www.westiewearpack.com